Remote technical support for small teams

A dependable technical partner, without the full-time hire.

Get practical, hands-on help with your website, business email, cloud tools, user accounts, and everyday technical issues.

  • Remote-first and available to Philippine and international clients
  • Clear scope and time estimate before work begins
  • Flexible monthly hours or a one-time project quote

A good fit for

Founderswho need reliable technical backup
Small businesseswithout an in-house IT team
Growing teamswith recurring systems work

What we can help with

The essential technical support your business needs.

One point of contact for the systems that keep your day-to-day work moving.

01

Website & hosting

Keep your online presence working, secure, and up to date.

  • WordPress updates and content edits
  • Bug fixes and form troubleshooting
  • Hosting, domain, DNS, and SSL help
02

Email, accounts & cloud

Set up users, access, email, and shared files correctly.

  • Microsoft 365 and Google Workspace
  • Mailboxes, MFA, users, and permissions
  • OneDrive, SharePoint, and Google Drive
03

Automation & workflows

Reduce repetitive work by connecting the tools you already use.

  • Zapier, Make, and Power Automate
  • Form, email, CRM, and spreadsheet flows
  • Notifications and routine task automation
04

Troubleshooting & guidance

Get clear help when software, access, or configurations go wrong.

  • Remote troubleshooting and setup
  • Vendor coordination and technical advice
  • Documentation, SOPs, and user guides

Simple from the start

A clear process. No technical runaround.

  1. 1

    Tell us the problem

    Share the task, issue, or outcome you need. Plain language is fine.

  2. 2

    Approve the scope

    We confirm what is included, required access, and expected time.

  3. 3

    We get it done

    Work is completed remotely, with updates and a clear handoff.

Support hours are prepaid. We ask for approval before going beyond your available hours.

Monthly support plans

Choose the amount of support you expect to use.

Use a monthly plan for recurring requests, or ask for a fixed quote when the work has a defined outcome. Tell us what is on your list and we will recommend the simpler fit.

Tech Assist

5 hours / month

₱7,500starting monthlyApprox. US$135

For occasional updates, setup, and troubleshooting.

  • Small website or content changes
  • Email and account help
  • Basic technical guidance
Discuss Tech Assist

Tech Partner

20 hours / month

₱26,000starting monthlyApprox. US$465

For growing teams that need a consistent technical partner.

  • Broader recurring support
  • Systems and cloud administration
  • Priority queue and monthly review
Discuss Tech Partner

Need a defined one-time project?

Ask for a custom project quote.

Ideal for migrations, new system setups, website moves, or larger automation builds.

Request a project quote

Plans are available in PHP or USD. Payment instructions and service terms are confirmed before work begins.

Common questions

A few things you may want to know.

Still unsure? Send your question with no obligation.

View all FAQs →
Is the service completely remote?

Yes. Most administration, configuration, website work, and troubleshooting can be completed securely online.

Do I need a monthly plan?

No. Choose a monthly support plan for recurring needs or request a fixed quote for a defined project.

How do prepaid hours work?

Your hours become available after payment. We track time against eligible requests and ask before exceeding the available balance.

What happens to unused hours?

Any rollover or expiration terms are explained in your service agreement before you subscribe.

How is remote access handled?

Access is requested only when needed and with your authorization. You provide only the permissions required for the agreed task.

Is onsite support included?

No. Standard plans are remote. Larger onsite projects may be quoted separately depending on scope, location, and availability.

Let’s make the technical side easier

What would you like help with?

Share your list, even if it is not fully organized. We will help define the next step.

Let’s Talk About Your Project