Frequently asked questions
Clear answers before we get started.
A practical guide to our services, process and what working together looks like.
Services and fit
What does Tinkobox do?
Tinkobox provides social media management for Facebook, Instagram, LinkedIn, TikTok, X/Twitter and YouTube, plus web development for simple business websites, professional multi-page sites and custom web solutions. Strategy, creative execution and reporting are designed as one connected system.
Can we hire Tinkobox for one service only?
Yes. We can focus on one channel, a coordinated social programme, a marketing website or custom web development. If the work would benefit from a joined-up scope, we will explain why and keep the recommendation practical.
Who is a good fit?
We work best with growing organisations, startups, entrepreneurs and brands that have a clear ambition, value direct collaboration and want senior thinking connected to hands-on delivery.
Social media management
Which social channels do you manage?
Facebook, Instagram, LinkedIn, TikTok, X/Twitter and YouTube. Each channel receives its own content approach while staying connected to one recognisable brand strategy.
What is included in ongoing social management?
A typical engagement includes channel strategy, editorial planning, copy, design or production guidance, approval workflows, publishing, community guidance and clear monthly reporting. The exact mix is agreed before work begins.
How do approvals work?
We agree a calendar and review rhythm, then share content in organised batches with enough context for useful feedback. Nothing is published before the agreed approval step.
Do we need to provide photos and video?
Existing brand assets are helpful but not required. We can define a practical production approach using supplied assets, new photography, creator-led footage, designed graphics or a combination.
Web development
What kind of websites do you build?
We build everything from simple business landing pages (1–3 pages) and professional multi-page WordPress sites (5–8 pages) to custom web platforms with special features and integrations. We scope the technology around the real job the website must do.
Can you redesign our existing website?
Yes! If you already have an existing website that is slow, outdated, or difficult to use on mobile, we can redesign and rebuild it. We preserve your existing content, customer data, and search engine (SEO) rankings with seamless 301 redirects, while providing a clean, modern design and sub-second loading speed.
Can you build with WordPress?
Yes. WordPress is a strong choice when a team needs flexible content management and an established publishing workflow. We can also recommend a lighter static approach or an application stack when that better fits the requirements.
Will the website work on mobile and meet accessibility standards?
Responsive behavior, keyboard access, semantic structure, readable contrast and performance are built into our process. Project-specific compliance requirements should be identified during discovery so they can be tested explicitly.
Technical Virtual Assistance
What is Technical Virtual Assistance?
Technical Virtual Assistance gives your business access to remote technical support without hiring a full-time IT employee. TINKOBOX can assist with websites, Microsoft 365, cloud services, business email, automation, troubleshooting, and other technical tasks.
Is this service completely remote?
Yes. Technical Virtual Assistance is primarily a remote service. Most support, administration, troubleshooting, and configuration can be completed securely online.
How do prepaid support hours work?
Choose the number of support hours you need (5, 10, or 20 hours/month) and complete payment before the service period begins. Once payment is confirmed, your hours become available for eligible technical requests.
Do you provide onsite IT support?
Routine onsite support is not included in our standard plans. For larger projects that genuinely require physical installation or onsite implementation, onsite arrangements may be considered separately depending on the project scope, location, and availability.
Timing and engagement
How long does a project take?
Timelines depend on scope, content readiness and approval speed. A simple business website may take 1–2 weeks; a larger custom website or broader social programme usually needs a longer phased plan. You will receive a clear schedule before work starts.
How much does it cost?
Startup-friendly social media retainers start at ₱10,000 per month, simple business websites at ₱18,000, professional business websites at ₱42,000, and custom websites at ₱75,000. Rounded USD equivalents are available for international planning; the final proposal fixes the currency, scope, pace and support.
Do you work with clients outside the Philippines?
Yes. Tinkobox supports Philippine and international clients through remote discovery, structured online reviews and clear milestones. Overseas proposals are fixed in USD, and the communication rhythm is planned around the client’s time zone.
What happens after launch?
We can provide documentation, training, maintenance and iteration support. Optional ongoing website care starts at ₱6,000 per month. For social work, learning and optimisation are part of the ongoing rhythm.
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